Data Privacy and Protection

Introduction to Our Commitment to GDPR

The European Union's General Data Protection Regulation (GDPR) sets out one of the most stringent privacy and security laws worldwide. It was designed to empower individuals within the European Union (EU) and the European Economic Area (EEA) to take control over their personal data while imposing comprehensive obligations on businesses that process this data. Our commitment to GDPR is unwavering, and TRICARE Prescription Explorer acknowledges the importance of compliance with these regulations. We have implemented measures and protocols designed to ensure that we handle your personal information with the utmost care and responsibility, respecting your privacy and protecting your data against unauthorized access, disclosure, alteration, and destruction.

Your Rights Under GDPR

Under GDPR, you have various rights relating to your personal data. These include, but are not limited to, the right to access your personal data, the right to have inaccurate personal data rectified, the right to have your data erased under certain circumstances, the right to restrict processing of your data, the right to data portability, and the right to object to the processing of your personal data. We facilitate the exercise of these rights diligently and without undue delay. Our processes are transparent, and we aim to provide a high degree of control and access to your personal information to comply with your rightful requests.

Data Collection and Usage

We collect only the necessary amount of personal data required to provide you with the services specific to your needs related to the TRICARE Prescription Explorer. The type of data we collect includes, but is not limited to, your name, contact information, military health benefits information, and any other data necessary to ensure the adequate provision of healthcare services and benefits. We use this data to offer and improve services, to cater to your information needs regarding prescription coverage, and to meet our obligations under TRICARE guidelines. We ensure that the processing of your personal data is based on lawful grounds such as consent, a contract, legal obligations, or other legitimate interests.

Data Storage and Security

We employ a combination of physical, technical, and administrative measures to secure and protect your personal data from unauthorized access, use, or disclosure. Data is stored on secure servers with access limited to authorized personnel only. We also have data protection strategies and response plans in place to handle any potential data breaches effectively. Regular audits and reviews of our data security protocols and practices are carried out to maintain the highest level of data protection. Your personal information is retained only for as long as strictly necessary to fulfill the purposes for which it was collected, in accordance with our retention policies and GDPR requirements.

Exercising Your Rights and Contact Information

If you wish to exercise any of your rights under GDPR or have any questions regarding your personal data, you are encouraged to contact us. You can reach Ms. Madeline Sterling at [email protected]. For postal correspondence, the address to reach Ms. Madeline Sterling is: State Library of Western Australia, 25 Francis St, Perth WA 6000, Australia. We are committed to cooperating with you and addressing any of your concerns or inquiries regarding your personal data in a timely and efficient manner.

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